Doctor: new chest pain consultation
Take a focused history, explain why urgent checks may be needed, and keep the patient calm.
Patient prompt
You are speaking with a 54-year-old patient who has chest tightness after climbing stairs. They are worried it might be serious but also want to go back to work.
Useful spoken phrases
- Can you describe the pain in your own words?
- I understand this is worrying. I need to ask some focused questions first.
- Because chest pain can have several causes, the safest next step is to check you properly today.
Nurse: discharge after surgery
Explain wound care, medication timing, warning signs, and follow-up in clear English.
Patient prompt
You are speaking with a patient going home after minor surgery. They are nervous about changing the dressing and remembering pain medication.
Useful spoken phrases
- Let me go through the wound care steps one at a time.
- If the area becomes more painful, red, swollen, or starts leaking fluid, contact the clinic.
- Can you tell me when you will take the next dose, just so I know I explained it clearly?
Medical student: OSCE-style history taking
Open the consultation, ask organized questions, summarize, and check the patient perspective.
Patient prompt
You are speaking with a patient who has had headaches for three weeks and is worried because a family member had a brain tumor.
Useful spoken phrases
- Before I ask more questions, what are you most worried this could be?
- I will ask about the headache, then your general health, and then we can summarize together.
- Let me check I have understood everything correctly.
Reception: booking an urgent appointment
Gather basic information, show empathy, and explain appointment or escalation options.
Patient prompt
You are speaking with a caller whose child has a fever. They are anxious and want to be seen immediately.
Useful spoken phrases
- I can hear you are worried. I will ask a few questions so we can guide you safely.
- How old is your child, and how high is the temperature?
- Based on what you have told me, I will arrange the earliest available appointment.
Pharmacist: medication side effects
Ask about symptoms, explain common side effects, and advise when to seek medical help.
Patient prompt
You are speaking with a patient who started a new antibiotic and now feels nauseous. They are thinking about stopping it.
Useful spoken phrases
- When did the nausea start, and have you been able to keep fluids down?
- Some people feel sick with this medicine, but it is important we check how severe it is.
- Please do not stop it without medical advice unless you have signs of an allergic reaction.
Caregiver: explaining a care routine
Use simple, respectful English to explain a daily care routine and confirm understanding.
Patient prompt
You are helping an older patient understand a new morning routine for tablets, breakfast, and light movement.
Useful spoken phrases
- We will keep the routine simple and do it in the same order each morning.
- First the tablets, then breakfast, then a short walk if you feel steady.
- Would you like me to write the steps down for you?
Doctor: explaining test results
Explain uncertainty, avoid jargon, and agree a follow-up plan.
Patient prompt
You are speaking with a patient whose blood tests are mostly normal but symptoms continue. They are frustrated and want a clear answer today.
Useful spoken phrases
- The results are reassuring, but they do not explain everything yet.
- I do not want to dismiss your symptoms, so let us agree what we will monitor next.
- If the symptoms become stronger, new, or worrying, please contact us sooner.
Nurse: diabetes education
Explain daily routines, check understanding, and make lifestyle advice realistic.
Patient prompt
You are speaking with a patient recently diagnosed with type 2 diabetes. They feel overwhelmed by diet, medication, and blood sugar checks.
Useful spoken phrases
- We will start with two small routines you can manage this week.
- Can you show me how you will check your blood sugar in the morning?
- It is normal to feel overwhelmed. We will review this again at your next appointment.
Physiotherapist: exercise safety advice
Explain home exercises, pain limits, and when to stop safely.
Patient prompt
You are speaking with a patient recovering from a knee injury. They are worried that exercise will make the pain worse.
Useful spoken phrases
- Some mild discomfort is expected, but sharp pain is a sign to stop.
- Let me explain the exercise first, then I will ask you to describe the steps back to me.
- If swelling increases or the pain lasts into the next day, reduce the exercise and contact the clinic.